Shipping

Where we ship

We ship throughout Italy, including the islands. The e-bikes ship from the manufacturers' European warehouses in Germany and Poland: no customs and no surprise duties.

Delivery times

Available e-bikes usually arrive in 3–7 business days; accessories in 2–5 days. As soon as the order ships, you will receive an email with the tracking number.

Costs

E-bike shipping is free. For accessories, it is free on orders over €49.

How the bike arrives

The e-bikes arrive in reinforced packaging, 90% assembled: it takes about 15 minutes to attach the handlebars and pedals. Inside the package, you will find the tools and a link to the instructional video.

Upon delivery

Check the packaging in front of the courier. If it is damaged, sign "with reservation" and write to us within 48 hours with a few photos.